Coronavirus COVID-19 Information from Hawai‘i Care Choices

Updated: May 13

Due to rapidly changing situations with the Coronavirus (COVID-19) we are taking precautionary measures to maintain the safety of our patients, visitors, volunteers, and staff. Please check back regularly for the latest updates on how we are responding to the virus.


Home Made Cloth Face Masks

We need your help. Many of our staff, volunteers, and family members of patients are asking for masks to help prevent the spread of COVID-19. We don't have enough masks to keep up with the requests. If you have or are able to make masks we would be most appreciative of your contribution. This PDF will provide a sewing pattern and care instructions for cloth face masks.


Also, if you have any medical grade face masks we would greatly appreciate your contribution as the supply chain in getting these for our medical providers is greatly constrained.


You may drop off your donations at 1011 Waianuenue Ave in Hilo. Our administrative offices are closed, but we do have a person that is able to accept drop-off masks between 8:30 am - 4:00 pm Monday-Friday.


Coronavirus (COVID-19): Keys to Care for Most Hospice Families

Effective: Sunday, March 8, 2020

Please take a few minutes to watch this video so you can help ensure the safe care of yourself, your family and loved ones, and for anybody who is visiting your household. Click here to view the video.


Administrative Office

Effective: Friday, March 20, 2020 - Until further notice

While we are still here to serve you and your loved ones during the COVID-19 (Coronavirus) epidemic, we have made the decision to close our administrative offices at 1011 Waianuenue Ave in Hilo. Our administrative team will still provide uninterrupted service as we begin working from home. You can reach us by phone at 808-969-1733. Mahalo nui loa.




Pōhai Mālama Care Center

Effective: Sunday, March 8, 2020 - Until further notice

Updated: April 8, 2020

While Coronavirus (COVID-19) has not yet impacted our community, we are taking proactive steps to reduce its ability to spread. We are taking precautionary measures to maintain the safety of our patients, visitors, volunteers, and staff. We have put the following restrictions in place for everyone entering Pōhai Mālama. Please allow extra time if you are coming to visit a loved one. You can view a brief video of the screening processes in place at Pōhai Mālama below. Mahalo for your kokua.




COVID-19 Visitor Access and Movement in Pohai Malama



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